If you have general questions about Texas Electric Choice that have not been addressed in this website, contact the:
Texas Electric Choice Answer Center
PO Box 13143
Austin, TX 78711-3143
Phone: Toll-free 1-866-PWR-4-TEX (1-866-797-4839)
TTY: Toll-free 7-1-1
If you have a complaint about your electric service or wish to report a retail electric provider that is not honoring a rate posted on this web site, call toll free 1-888-782-8477.
If you are a member of the press looking for additional information on Texas Electric Choice, please contact Terry Hadley at 512-936-7135.