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Customer Complaint Statistics
Retail Electric Providers
From:
4/1/2008
To:
9/30/2008
Complaint Summary
10/6/2008 9:54:25 AM
Graph
Company
Total
Slamming
Cramming
Billing
Quality of Service
Discont. Service
Provision of Service
All Other
TXU ENERGY RETAIL COMPANY LLC
1232
85
11
441
3
240
448
4
STREAM SPE, LTD
567
7
3
225
0
56
275
1
VEGA RESOURCES, LLC
543
11
1
315
0
20
196
0
FIRST CHOICE POWER SPECIAL PURPOSE, L.P.
517
14
1
229
0
105
165
3
RELIANT ENERGY RETAIL SERVICES, LLC
378
20
2
140
0
55
160
1
DIRECT ENERGY, LP
275
9
0
116
0
49
101
0
CPL RETAIL ENERGY LP
204
5
1
80
0
42
76
0
AMBIT ENERGY, L.P.
199
4
0
37
0
62
96
0
COMMERCE ENERGY, INC.
167
23
2
60
0
20
61
1
ACCENT ENERGY TEXAS, L.P.
153
38
0
70
0
13
31
1
FREEDOM GROUP, LLC
153
1
0
50
0
80
22
0
GEXA ENERGY, LP
145
2
0
49
1
16
77
0
STAR ELECTRICITY LLC
124
5
0
55
0
7
57
0
CIRRO GROUP, INC.
114
2
0
55
0
9
48
0
GREEN MOUNTAIN ENERGY COMPANY
102
9
1
35
0
19
38
0
TEXAS POWER, L.P.
70
2
1
34
0
9
23
1
TEXPO POWER, LP
63
1
0
18
0
2
41
1
DPI ENERGY, LLC
52
2
0
19
0
24
7
0
TARA ENERGY, INC.
47
0
0
28
0
3
16
0
JUST ENERGY TEXAS, LP
44
6
0
18
0
4
16
0
SPARK ENERGY HOLDINGS, LLC
37
1
0
16
0
3
17
0
MXENERGY ELECTRIC, INC.
33
17
0
7
0
5
4
0
WTU RETAIL ENERGY LP
24
1
0
4
0
9
10
0
HUDSON ENERGY SERVICES, LLC
24
4
0
7
0
6
7
0
LIBERTY POWER TEXAS LLC
17
1
0
7
0
1
8
0
CHAMPION ENERGY SERVICES, LLC.
14
0
0
4
0
2
8
0
CHAIN LAKES POWER, L.P.
11
0
0
4
0
0
7
0
NUECES ELECTRIC COOPERATIVE RETAIL DIVISION
8
1
0
2
0
2
3
0
CONSTELLATION NEWENERGY, INC.
7
0
0
5
0
1
1
0
AFFORDABLE POWER L.P.
5
0
0
2
0
1
2
0
GATEWAY ENERGY SERVICES CORPORATION
4
0
0
3
0
0
1
0
TXU SESCO COMPANY LLC
4
0
0
3
0
0
1
0
YOUNG ENERGY, LLC
4
0
0
0
0
4
0
0
MEGA ENERGY, LP
3
1
0
1
0
1
0
0
APNA HOLDINGS, LLC
3
0
0
1
0
0
2
0
PEGASUS ALLIANCE CORPORATION
2
0
0
1
0
0
1
0
BRILLIANT ENERGY, LLC
2
1
0
0
0
1
0
0
LIBERTY POWER DELAWARE LLC
1
0
0
1
0
0
0
0
TEXREP1 LLC
0
0
0
0
0
0
0
0
Totals:
5352
273
23
2142
4
871
2026
13
